Privacy policy: your data rights, use, and

Privacy policy

Your privacy matters — we believe in clear, respectful, and secure data practices for all our users.

What data we collect

We collect only what’s needed for your experience: contact details if you reach out, preferences for your settings, and site usage for improvement. We do not collect personal financial details unless you provide them for a specific request.

Contact information you provide voluntarily
Site preferences and settings
Communication history with our team
Technical data like browser type and device
Usage analytics for improving services

Collected data is stored securely, and we limit access to team members who need it. No personal data is used for unrelated purposes or sold to third parties.

How your data is used

Personal data is used to answer your questions, provide requested services, and improve site features. We may use anonymized data to spot trends and boost usability.

We never use your information for unrelated marketing or share it with advertisers without your explicit consent.

Your rights

You have the right to access, correct, delete, or export your data. Contact us to exercise these rights, and we’ll respond promptly and transparently.

Access to your data

You can ask for a copy of your personal data at any time.

Correction of your data

Erasure of your data

You may request deletion of your personal information at any time.

Data portability right

Ask us to provide your personal data in a common, portable format.

How your data is shared

Your data may be shared with trusted service providers for essential site functions, like email or analytics, but only for those necessary purposes.

We never sell your personal data. We require any partners to keep your information confidential and to use it solely for agreed purposes.

How we protect your data

We use a combination of technical and organizational safeguards to protect your personal data from loss, misuse, or unauthorized access. Encryption and regular audits are standard practice.

Despite best efforts, no system can be guaranteed completely secure. We encourage you to use strong passwords and notify us immediately of any suspicious activity.

Contact our privacy team

Contact us if you have questions about your privacy or want to exercise your data rights.
Address: Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia
Phone: +60 6-259 5006
Email: content@solivanteon.sbs